The Beginning
Discovering My Passion
As a graduate with a B.S. in Journalism, I found myself writing a newsletter at a manufacturing plant as an HR Generalist. That morphed into a certification in Interaction Management teaching business skills to the plant supervisors.
Computers began to appear around offices in the early '90s. My co-workers quickly realized that I could help with their new computers. There I discovered my passion.
This image shows me in about 1994 working for a small mom & pop computer shop. Whatever they sold and set up, I would learn and teach it. That included Lotus 123, Word Perfect and finally, we moved from DOS to Windows!
Training the Trainer
Experienced Contract, Corporate & Adjunct
I advanced to an international training organization in 1995. As new software was released, I would learn it and teach it. This included early versions of Excel, Word and PowerPoint. I developed a meticulous process when studying new products and educating myself. I want to know the answers to your questions BEFORE you ask me!
My experience includes a wide range of corporate training with many different software products and versions, as well as five years as an adjunct instructor at the local community college.
Business Training Today
Doing it My Way!
I launched Monroe Services LLC in 2017, and I operate under the name Dawn Monroe Training.
My preference is to teach customized content to corporate groups and individuals. I prefer shorter, micro-learning sessions tailored to your needs rather than following lengthy, technical, step-by-step manuals. But for those that prefer that traditional training model, I am happy to oblige.
Since the pandemic, many of my classes are offered virtually or hybrid, which has become the norm, but I have been teaching simultaneously in-person and online for many years. This is an area where EXPERIENCE counts.
Clifton Strengths:
1. Activator
2. Achiever
3. Relator
4. Learner
5. Discipline
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